Terms and conditions

Feather & Flax (partnership)

Payments:

Payments are securely processed via Paypal. Payments can also be made by BACs transfer. Please email hello@featherandflax.co.uk with your order for BACs transfer details.

We have taken great care to ensure all prices are accurate.

Perfect imperfections:

Our fabrics are all printed by hand and our non-toxic fabric inks are mixed by hand to our specific recipes. Due to the bespoke handmade nature of every one of our products, the items you receive may vary slightly in shade, pattern and size from the images you see on our website. Where a significant fabric pattern change has taken place, we will inform you via email to ensure you are still happy to proceed with your purchase.

Consumer rights:

It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact us

Questions and complaints:

If you have questions, or if you would like to make a complaint, please contact us by email at hello@featherandflax.co.uk or by mail using the address below:

Feather & Flax, 5 Trenchard Square, Scampton, Lincoln, LN1 2TA